FAQ Topic: Flex


  • Do I need to bring anything to the Stop-N-Swap location?

    You will need to bring: The Stop-N-Swap attendant will take care…

  • Can someone else take my vehicle in to exchange my Fuel Cell Module?

    Depending on your state, you can have someone else take your…

  • Where can I find information about the FLEX device and FAQs?

    To find more information about FLEX, you can go to the…

  • What devices can be serviced at a Stop-N-Swap location?

    Only the FLEX™ (3030) device can be serviced at a Stop-N-Swap…

  • Do I need an appointment for a Stop-N-Swap location?

    To get serviced at a Stop-N-Swap location there is no appointment…

  • When do I need to go into a Smart Start shop location?

    You only need to go into a service center location for…

  • How do I find a Stop-N-Swap location?

    You can find the closest Stop-N-Swap location by entering your zipcode…

  • How do I check when my next appointment will be?

    If you have the Client Portal App downloaded, you can check…

  • What is a Stop-N-Swap location?

    Stop-N-Swap™ locations are a more accessible option for receiving regular Ignition…