FAQ Topic: General

  • Do I need to schedule an appointment to install my Ignition Interlock Device?

    Yes. You can fill out our online form to schedule an…

  • Where is the nearest Smart Start location or service center?

    Visit our Locations page and enter your zip code to find…

  • Do I require special insurance during my Ignition Interlock program?

    Some states do require you to get special insurance during your…

  • Will I have to take a test while I’m driving?

    NO. You are encouraged to make a full stop before taking…

  • How do I know what kind of IID to get?

    Your court documents will specify exactly what is required of your…

  • How do I know if I’m eligible for an IID?

    Check with your alcohol state authority, such as your local Department…

  • What is an Ignition Interlock Device (IID)?

    An Ignition Interlock Device is a piece of electronic equipment that…