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Client Support

Frequently Asked Questions

Q:

How do I know what kind of IID to get?

A:

Your court documents will specify exactly what is required of your Ignition Interlock Device. Smart Start is a certified ignition interlock provider, so we’re able to meet all of the alcohol state authority’s requirements to ensure that you’re compliant within your state or county. Just make sure that you have your court documents when you contact our Customer Care Center, and a friendly advocate will make sure your device fits your program. Call us today at (800) 831-3299 — or fill out the online form, and we’ll call you.