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Are you a Smart Start customer? Then it’s time to take advantage of our new Client Portal, an online platform and mobile app available to you to manage your Smart Start program and device(s). We have gone over several benefits you can enjoy from the Client Portal.

Client Portal Series

1 – Introducing the Client Portal
2 – Getting started
3 – Payments and enabling auto-pay
4 – Big reasons why the Client Portal helps you

If you’re ready to continue learning how else the Client Portal can benefit you, then read on! We’ll go over the rest of the options available to you that’s right at the tip of your fingers, whether you’re on your desktop, tablet or mobile device.

Benefits of the Smart Start Client Portal

  • Obtain Ignition Interlock Unlock Codes

If your state allows Ignition Interlock unlock codes, you can obtain one right from the Client Portal. To receive a lockout or unlock code, visit the Client Portal and select Payments & Unlock Codes from the menu. If you have more than one Smart Start device, make sure you select Ignition Interlock on the Payments & Unlock Codes screen.

  • Update Your Profile Information

Did you notice the small gear by your profile picture on the Dashboard? This screen allows you to edit some of your account details like your phone number or email address. Remember that changing your email address means you are changing how you log-in to the Client Portal. You’ll need to re-verify the new email address. You can also change your physical address and your communication preferences. You can also access this screen by selecting Profile under the menu.

  • Change Password

If you’d like to update your password, you can do so on the Change Password option under the menu. Remember that your password needs to be at least eight characters and include at least one number.

  • Help: Training Videos, FAQs and Store Locator

Need to revisit your device training video again or have questions about the program or the Client Portal? What about finding your nearest Smart Start service center? Access all these perks under the Client Portal menu!

Managing your Smart Start account(s) has never been easier. We’re ready to help you complete your alcohol monitoring requirements! If you have any service questions, our 24/7/365 Customer Care Center is available to you at [company_variable name=”Corporate Telephone Number Link”].

Get back on the road fast. Choose from over 2,000 locations and schedule your Ignition Interlock installation today. Book now!

Sign Up for the Client Portal Today

Ready to get started with the Client Portal? Sign up online or download the mobile app via the App Store or Google Play.

Schedule an Installation

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Disclaimer

The information in this blog is for general informational purposes only. Information may be dated and may not reflect the most current developments. The materials contained herein are not intended to and should not be relied upon or construed as a legal opinion or legal advice or to address all circumstances that might arise. You should contact your attorney to obtain advice with respect to any particular legal matter. Only your individual attorney can provide assurances that the information contained herein – and your interpretation of it – is applicable or appropriate to your particular situation. Links to any third-party websites herein are provided for your reference and convenience only; Smart Start does not recommend or endorse such third party sites or their accuracy or reliability. Smart Start expressly disclaims all liability regarding all content, materials, and information, and with respect to actions taken or not taken in reliance on such. The content is provided “as is;” no representations are made that the content is error-free.

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