FAQ Topic: SmartMobile Insight

  • Where else can I find information on SmartMobile Insight™?

    Instructional information can be found directly on the unit. A training…

  • How do I know if the device is charging?

    Plug in the charger and cord to the device. Once the…

  • How can I change my test windows to a better time for my work/sleep schedule?

    Your state authority must provide written approval to Smart Start in…

  • Does SmartMobile Insight record video?

    Never. The SmartMobile Insight only takes a photo.

  • When does SmartMobile Insight™ take pictures?

    The SmartMobile Insight™ takes a photo during the test cycle while…

  • Will tampering be reported as a violation?

    Yes, most states and state authorities consider tampering to be a…

  • What is tampering?

    Tampering is anything done to cheat the device or try to…

  • What are violations?

    Violations are any breath test result above the violation level. Most…

  • What is a Test Window?

    This is the time period in which you must provide a…