FAQ Topic: SmartMobile Insight


  • How do I turn on my device?

    Press the center button. If this does not work, your device’s…

  • What happens if there is a cellular outage in my area for T-Mobile?

    The SmartMobile Insight™ can store hundreds of tests and photos and…

  • What cellular provider does the SmartMobile Insight™ use?

    T-Mobile LTE

  • What does “Data Upload” mean?

    The device is uploading/downloading your data over the cellular network. You…

  • What does “Blow Harder” mean?

    This means that you did not complete the test sample. Wait…

  • How can I make a payment?

  • How can I find information about my next appointment/payment?

    You can find this information in the menu under “Next payment…

  • What does “Temporary lockout” mean?

    The device needs a couple of minutes to refresh itself. You…

  • Can I take a test outside of a test window?

    Yes. Simply press the center button to start a test. However,…

  • How do I know when the SmartMobile Insight™ is in a test window?

    The LED will flash, the speaker will beep randomly, and the…