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Client Support

Frequently Asked Questions

Q:

What does “Battery Low – Plug in Power” mean?

A:

This means that the battery is low and the unit must be re-charged. Please plug your device into the charger and confirm that the charging icon is next to the battery. Wait ten minutes or more to allow time for your device to start up again. Check the battery information by selecting Menu and then Battery Information. Make sure that the battery life is increasing while the unit is plugged in.