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Client Support

Frequently Asked Questions

Q:

What is auto-pay and how does it work?

A:

Auto-pay is a convenient way for you to allow recurring charges to your credit card, alleviating the need to worry about keeping up-to-date with payments. When you set up auto-pay, Smart Start will automatically bill your credit card based on the time-frame you selected. You can select weekly, bi-weekly, monthly, or bi-monthly. Smart Start will bill your credit card up to two (2) days before your lockout date.