Frequently Asked Questions

SmartMobile takes a picture during test cycle while you are providing your breath sample. Please remember that all people in the room must be dressed appropriately during the test cycle. You may receive an “abort” or a “test incomplete” result if you have a bright window or light behind you when taking a test, or if you are in a room that is too dark for your face to register on the device. SmartMobile does NOT take pictures at random.