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We’re getting excellent questions from our clients regarding their Ignition Interlock or portable alcohol monitoring program. Helping you navigate through your program requirements is especially important during such a challenging time. As promised, we’re here for whatever you need. Let’s start with answers to some of the most frequently asked questions.

Are You Open?

Yes! We’re proud to be classified as an “essential business,” which means we’re allowed to be open to serve your needs, whether it’s Ignition Interlock service or portable alcohol monitoring like like BreathCheck™ or SmartMobile™. If you’re running into problems with your current provider, talk to us about switching to Smart Start.

We understand the need to be clear about your monitoring requirements. We’ll do all that we can to keep you moving in a positive direction. And when you come in to a service center, we have processes in place that will help you stay safe.

Is My Usual Service Center Affected?

It’s extremely likely that your existing service center is unaffected and open for business. However, you can check the status of your service center, or find another that fits your needs. You can also see the latest information – including your state – on our special Coronavirus update page.

Some things never change: We always make it easy to find the location that’s most convenient for you.

Ready to drive again after a DUI or DWI? Get back on the road safely with a reliable & discreet Ignition Interlock Device. Learn more!

What If I’m Having Difficulty with My Payments?

Managing expenses is a huge challenge for those whose income has been negatively affected. You should continue to follow your monitoring program, but it’s also crucial to take care of your monthly expenses.

Talk to one of our credit specialists today at (877) 485-7042 and let us figure out a way to help. We can help you keep your monitoring on track while you’re keeping a close eye on the rest of your budget.

There’s a big reason why we’re the worldwide leader in Ignition Interlock and portable alcohol monitoring. Your success is more than just our business; it’s the reason we’re here every day working hard for you.

We’re in this together. Let us help you however we can.

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Disclaimer

The information in this blog is for general informational purposes only. Information may be dated and may not reflect the most current developments. The materials contained herein are not intended to and should not be relied upon or construed as a legal opinion or legal advice or to address all circumstances that might arise. You should contact your attorney to obtain advice with respect to any particular legal matter. Only your individual attorney can provide assurances that the information contained herein – and your interpretation of it – is applicable or appropriate to your particular situation. Links to any third-party websites herein are provided for your reference and convenience only; Smart Start does not recommend or endorse such third party sites or their accuracy or reliability. Smart Start expressly disclaims all liability regarding all content, materials, and information, and with respect to actions taken or not taken in reliance on such. The content is provided “as is;” no representations are made that the content is error-free.

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